FAQ's
Our Answers
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01
How does payment work?
At Unearthed Web Designs we put it down to the client how they pay. We offer either part invoices, which are down fortnightly or after we reach an hourly rate. Or we also offer, and prefer, the final meeting invoice which comes as a large bulk sum for all of the work.
02
Do you just build the website?
No we offer long term help with the continuation o the website with two different plans at £10/month and £20/month. For more information please email subscriptions@unearthedwebdesign.com
03
How does communication work?
We have multiple different options for communication, with all of our meetings typically taking place on teams, or if available in person*. We also will communicate through email and or phone, through our business contact.
04
What 3rd Party Software do you use?
WE typically use Wix.com as our hosting server as we find it is the easiest for our clients to get used to as well as being able to fully customise your website from the blank canvas for our designers.
05
What happens in the final meeting?
In the final meeting, we will add you onto the website** and then we will handover the control, making sure that everything is up and running, before providing you with the custom Unearthed Web Design Handbook, for Wix. We will then after the meeting invoice you and continue, if you would want, to provide support for you.
*In person meetings will only take place if the client is in close proximity and the time taken to get to a meeting and get back will be taken into account on the invoice.
** After the first meeting and the quote is confirmed, you as a client will be given a temporary login to access the site and view the progress, during this final meeting we will make sure that you are logged in on your own account and de activate the temporary account.